Kaiser Brake & Alignment Inc

Brooke Eisen 4 months ago

I was in a real bind when a brake bleeder screw broke off in my caliper during a brake bleed. Replacement calipers for my vehicle are nearly impossible to find, and the only ones I located overseas were over $1,000. I brought it in expecting to pay for their time, but after a short wait they successfully extracted the broken bleeder screw and saved the caliper. To my surprise, they wouldn't accept any payment and were simply happy to help. It's rare to find this level of honesty, skill, and customer service, and I'm extremely grateful for their help.

james cates 4 months ago

I think as a whole I think the company means well, and are very nice nice people. The mechanic that worked on my car was also very kind. My issue is that I think they don’t inform me correctly, and they misspoke in my honest opinion. I first got an alignment from the company after I had an alignment issue. I got new tires all around my vehicle and immediately went to this shop to align my vehicle. My vehicle is lowered with adjustable suspension, so I made sure to ask them to make the vehicle as close to stock camber as possible. I bought the vehicle with the suspension setup. I personally don’t like lowered cars, but my vehicle normally has air suspension which is known to have issues. I’m older which is why I don’t like lowered, cambered vehicles. After having them do the alignment I still had excessive wear in the inside of the rear tires. I had to purchase another rear set of tires. I had the company again do the alignment, and the ride height to alleviate any possibility of having another alignment issue. Combined visits cost me $1400 in alignment fees. The mechanic after the second visit informed me I had a bolt on the lower left rear tie rod that was a little bent due to th

lacy hetland 4 months ago

If i could review lower i would. You charges us labor on a warranty repair, and our car had to come back over 3 times. The first time because you decided to "only take it on a short test drive" after replacing the driveline. I do not recommend this shop. No one should have to pay labor on a warranty repair. We don't even have a complicated vehicle.

Corey and Mitzi Campbell a year ago

We were lucky enough to find this place after calling around and checking reviews. This is a wonderful, family owned, highly qualified, honest, clean and efficient garage. They allow you to park (with hook ups) in their parking lot overnight if needed. They are fast and professional, have nice clean bays and an army of techs to repair your vehicle. They don’t mind explaining exactly what they are doing and they keep you well informed throughout the process. Plus they are just …. Well ..nice! Other folks from Canada, also had work done and were just as pleased as we were. Pretty much most large auto and RV businesses in the area will tell you this is the big rig RV authority in the area. And we couldn’t agree more !!!

Coltrane422 3 years ago

Today I took my Box Truck to Kaiser Break & Alignment. I had been expecting a shake in my steering wheel. Their technician checked out my truck and determined I had an issue with my rotors. The staff is very professional and helped me understand exactly what was happening. I look forward to Kaiser Break & Alignment taking care of the issue.